Last Updated: 15 June 2024
Welcome to Vairaza Solutions (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website IT services (“Services”). By using our Services, you agree to these Terms. Please read them carefully.
1.1 Scope of Services
We provide a variety of IT services, including but not limited to website development, hosting, maintenance, technical support, and consulting.
1.2 Service Agreement
Specific services to be provided will be detailed in a separate service agreement or contract. Any changes or additions to the scope of work will require a separate agreement and may incur additional fees.
2.1 Provision of Information
You are responsible for providing all necessary information, access, and resources required for us to perform the Services.
2.2 Compliance
You agree to comply with all applicable laws and regulations in relation to your use of the Services.
2.3 Timely Communication
You agree to provide timely feedback and responses to our requests to ensure the project progresses as scheduled.
3.1 Fees
Fees for our Services will be outlined in the service agreement or contract. A deposit may be required to commence work, with the balance due as specified in the agreement.
3.2 Payment Schedule
Payment schedules will be detailed in the service agreement or contract. Late payments may incur additional fees.
3.3 Refunds
Refund policies will be detailed in the service agreement or contract. Generally, deposits are non-refundable once work has commenced.
4.1 Ownership of Deliverables
Upon full payment, you will own the final deliverables of the project. We retain ownership of all preliminary work and proprietary tools used in the development process.
4.2 Use of Deliverables
You grant us the right to use the completed website and associated materials for our portfolio and promotional purposes unless otherwise agreed.
5.1 Confidential Information
Both parties agree to keep confidential any proprietary information received from the other party during the course of the project.
5.2 non-disclosure
Neither party will disclose any confidential information to third parties without prior written consent from the other party.
6.1 Service Performance
We warrant that the Services provided will conform to the specifications set forth in the service agreement or contract.
6.2 Limitations
We do not warrant that the services will be error-free or uninterrupted. We are not responsible for issues arising from third-party services or external factors beyond our control.
7.1 Termination by Client
You may terminate the project at any time by providing written notice. You will be responsible for payment of all work completed up to the date of termination.
7.2 Termination by Us
We reserve the right to terminate the project if you breach any of these Terms. In such cases, you will be responsible for payment of all work completed up to the date of termination.
8.1 No Liability for Indirect Damages
We will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services.
8.2 Maximum Liability
Our maximum liability to you for any claims arising from the Services will not exceed the total amount paid by you for the Services.
You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, and expenses arising from your use of the Services, violation of these Terms, or infringement of any intellectual property or other rights.
These Terms shall be governed by and construed in accordance with the laws of Australia without regard to its conflict of law principles.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
If you have any questions or concerns about these Terms, please contact us at:
Vairaza Solutions
info@vairazasolutions.com.au
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.